B2 Impact Spain logotype

This website uses cookies to ensure you get the best experience.

B2 Impact Spain and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics and marketing purposes.

See our Cookie Policy to read more about the cookies we set.

You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page.

Select which cookies you accept

On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.

If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, that is always available at the bottom of the site.

To learn more about what the different types of cookies do, how your data is used when they are set etc, see our Cookie Policy.

These cookies are necessary to make the site work properly, and are always set when you visit the site.

Vendors Teamtailor

These cookies collect information to help us understand how the site is being used.

Vendors Teamtailor

These cookies are used to make advertising messages more relevant to you. In some cases, they also deliver additional functions on the site.

Vendors Linkedin
B2 Impact Spain career site
Department

Operations

Connect

Operations

From the Operations team, we work in close collaboration with other areas of the company.

In this way, we ensure that B2 Impact operates efficiently and meets our clients' expectations.

Our responsibilities include:

  • Planning.
  • Quality control.
  • Data analysis and reporting.
  • Capacity management: call volume, performance metrics, optimizing operational efficiency, etc.

Our Operation structure is divided into the following business lines:

  • 360 Credit Management.
  • NPL Debt Purchase.
  • Process Center.
  • Deceased Debt.

      • “How many companies similar to B2 Impact are there in the market today? You probably have at least 5 or 6 names in your mind right now. In that case, what makes working with us better than with the rest? It is a question whose answer is very simple, at least for me. Here the main protagonist IS YOU. From the operations area, we will work to achieve the goal of making your work effective, and help you to do so when we encounter any obstacle along the way. If you work with us you will be able to participate in the development of the different services. Your knowledge is essential for us to meet our objectives and as such we count on your opinions. Can you imagine working in a company where your input is taken into account, and you can participate in real changes in services? Join the operations team and stop imagining it!”

        B. D. S.

        Head of Customer Care Services at B2 Impact in Spain