
Data & Analytics
From the Data & Analytics Area, we play a crucial role in data-driven decision making and in the continuous improvement of customer service.
The process of our daily work consists of:
- Data collection.
- Data analysis.
- Generating reports.
- Proposal of initiatives to improve customer experience.
-
"Data is nothing more than zeros and ones stored in a multitude of files and databases. The job of the Business Intelligence department is to locate all that information, treat it diligently and make that same data tell us a story and even help us predict the future. Our job is to squeeze that data until we get the most out of it. That knowledge will help us make the best decisions in every situation with the sole objective of getting a little (or a lot if we can) better every day. If you are enthusiastic about analyzing data, discovering insights and coming up with new ideas, this is the perfect place for you!"
E. H. M.
Head of Data & Analytics at B2 Impact in Spain